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December 2007: Second Lean Healthcare Summit hosted in Ireland

A Lean Healthcare Summit entitled “The Art of Reducing Inefficiencies in our Healthcare Systems” recently took place in Cork, Ireland. Organized by the Leading Edge Group, the event explored how inefficiencies and non-value-add activities in our healthcare systems could be eliminated in order to ensure the highest levels of patient satisfaction and care delivery.

The audience reflected the full spectrum of the Irish Healthcare sector both public and private, and feedback from all attendees was very positive.

The guest speaker for the evening was Simon Dodds - Consultant Vascular Surgeon for the Heart of England NHS Foundation Trust at the Good Hope Hospital, Birmingham in the UK. Simon has carried out tremendous work in redesigning the vascular surgery outpatient service at the Good Hope hospital as a One Stop Clinic, and has led other ground breaking innovations such as a Leg Ulcer Telemedicine (LUTM) Service – a shared electronic patient record system focused on the needs of a patient with leg ulcer problems. The system uses electronic referral, a PACS (picture archiving and communications system), and software that plots healing patterns based on archived images. The system, which has won an award for Innovative Service Delivery in the British National Health Service (NHS) Innovations Health & Social Care Awards, has helped accelerate healing time as well as reducing ulcer recurrence, thus providing an improved quality of life for patients. It has also proved to be major cost saver for the NHS.

Other speakers included Joe O'Callaghan from the Leading Edge Group who spoke on the topic “ Educating Healthcare Professionals on Eliminating Inefficiencies in Clinical and Administration Processes”. The final speaker of the evening was Sheila McGuinness, a project manager with a private health insurance company. Sheila presented on a recently completed thesis called ‘Can Lean Healthcare improve patient satisfaction and service delivery in the Irish hospital environment?’

September 2007:The Leading Edge Group is proud to announce that it now has a physical presence in the USA through the opening of a contact center for any US-based enquiries for our product and service offerings. Our contact center is based in Parker Colorado and is headed by newly-appointed Business Development Consultant Kelley Williamson BFA.

Kelley has over twenty years of successful leadership and management; performance management; sales; process improvement; and organizational development with such companies as Software Spectrum, Expanets, Business Technology Consultants, RELERA, and others. She has a consistent record of significant contributions to profit levels  and productivity. During her two years as Vice President of Sales for Business Technology Consultants at Software Spectrum, Kelley helped lead her division from $200,000 to approximately $5M in sales. Kelley also works as Manager of Learning and Development at the University of Colorado Hospital. 

Full contact details for the Leading Edge Group's US office can be found on the Contact Us page on this site. To access this page, please click here.

 

May 2007: The Leading Edge Group receives 2007 Business of the Year Award

The Leading Edge Group and The Daniels College of Business at the University of Denver have announced an agreement to launch a new and unique Lean Helath care Education initiative. At a conference in Dublin last Friday, May 11th, as part of Entreprise Ireland's Technology Showcase, representatives from both sides of the new strategic partnership discusses their academic program aimed at preparing health professionals for managing change through process improvement accross the global healthcare sector.

Please click here for more details.

April 2007: The Leading Edge Group receives 2007 Business of the Year Award

The Leading Edge Group received a prestigious accolade on Friday 27th of April when Joe Aherne CPA, Chief Executive of the company was presented with the ConocoPhilips Business of the Year Award 2007 on behalf of Cobh and Harbour Chamber.  In presenting the Award on behalf of ConocoPhilips Don Hegarty, spoke of the numerous accomplishments that the Leading Edge Group had achieved over the past 12 years and its continual growth in the areas of process improvement, supply chain management and the provision of Lean facilitation, education and training.  In accepting the Award, Joe Aherne, thanked the Chamber and ConocoPhilips, and paid tribute to his team and his family, without whom, he said “this success would not have been possible”

The key note speaker at the event – former Taoiseach Albert Reynolds – complimented the Leading Edge Group team on its successes in industry over the last number of years, and encouraged all in attendance to strive towards a more knowledge-based competitive business environment in Ireland.  Minister for Trade and Commerce – Michael Ahern T.D. – added his congratulations to the Leading Edge Group, and outlined his admiration for Joe Aherne and the team.

Pictured above are Don Heagarty, of ConocoPhilips (left) and Kathleen Geary, Chief Executive, Cobh & Harbour Chamber (right), presenting the Business of the Year Award to Joe Aherne (centre), CEO, Leading Edge Group

March 2007: Inaugural Lean Green Belt Supply Chain Management Programme a Huge Success

Twenty-five students have recently completed a practical based Lean educational programme offered by the Leading Edge Group, UCC, and the Institute of Industrial Engineers.  With a focus on workplace competence, the programme has achieved some remarkable results. February saw the successful completion of the first cohort of a Lean Green Belt Certificate offered by Leading Edge in conjunction with UCC as part of its Certificate/Diploma in Supply Chain Management.  Accredited by the Irish Institute of Industrial Engineers, the part time programme also awards successful students 15 academic credits, contributing to a Diploma in Supply Chain awarded by the National University of Ireland.

This programme design assists individuals integrate their studies with their careers and incorporate their working experience into an accredited learning process.  Dr. Seamus O’Reilly, Academic Programme Director, UCC points to “we’re delighted with the progress we’ve made in working with the Irish Institute of Industrial Engineers and Leading Edge as this brings together academic and industry input, learning and accreditation”.
The programme is primarily designed for those working in industry who wish to enhance their supply chain management skills, particularly graduates with an engineering/technical background, as well as technicians and operatives.  This mix was very evident in the Certificate class of 2006/07 with participants from organisations including Pfizer, EMC, Musgrave, Bord Gais, PepsiCo, Novartis Sanima SCI, GlaxoSmithKline, and DePuy, Johnson & Johnson. For further information, please click here.

Dec 2006: Irish contact centres fighting the productivity battle to retain Irish jobs

The need for increased productivity and cost reduction within Irish and European contact centres is abundantly clear. The combination of a high cost economy and the complexity of managing multimedia contact points are forcing contact centers to look for “best in class” solutions that will help them attain their customer service goals at an efficient cost.

Therefore, to be responsive to the competitive pressures that challenge participants, contact center solution providers need to identify and employ today’s best business practices…… Read More


Dec 2006: Leading Edge expands healthcare consulting division

The Leading Edge Group continues to expand its support to the healthcare industry.
Our consultants - Pat O’Donnell, Peter McClean and Joe O’Callaghan - have continued to provide consulting support to both the private and public healthcare sectors.... Read More


Feb 2006: Lean Green Belt SCM Certification breaks 500 student mark

The success of the Lean SCM Professional Certification continues. We recently had our 500th customer from Delta Faucet in the USA. All new registrants have signed up for the program within the past four months. Abbott Laboratories were the most recent client to sign up for the in-house program, and we are expecting a number of large corporate clients to undertake the program in the month of February. The Lean Healthcare Certification Program will be launched in February, and we already have a hospital in Idaho, USA and a private health insurance provider signed up to undertake the program on February 13th.

Feb 2006 Lean Black Belt Program commencing on the 4th March 2006

Please sign up immediately for the Lean Black Belt Diploma, commencing on the 6th March. Only 30 students are allowed on the first program, and applications will be accepted on a first come first serve basis. The program is accredited by the University of Limerick in Ireland, and is equivalent to a postgraduate diploma carrying 18 ECTS. Please see http://www.leanscm.com/products-lean-blackbelt.php for more details. Registration forms should be submitted to info@leanscm.com.

Jan 2006: New Consultant appointed to the Leading Edge Group

Joe O'Callaghan BEng, MBA has recently joined the Leading Edge Group. Joe will be responsible for supporting the expansion of the Lean Consulting Division and for facilitating the new Lean certification program for operators. Joe has over 25 years experience of working in the multinational sector.
For more information on Joe, please click here.

Jan 2006: New Healthcare Division Established by the Leading Edge Group

Leading Edge has recently announced the establishment of a new Lean Healthcare division managed by Pat O’Donnell. Pat has over 10 years experience working in the manufacturing and healthcare sectors, and is forecasting a significant uptake from healthcare organizations in the implementation of lean healthcare programs. He is currently working with both the public and private health care sectors in driving waste and in-efficiencies from their supply chains.
For more information, please visit our Lean Healthcare page...

New 5-Day Kaizen Breakthrough Event Announced

Most companies today have a need to drive continuous improvement initiatives across their business processes. This Kaizen Event program has been designed by the Leading Edge Group. In undertaking this program, you will discover first hand the dramatic manufacturing and business process efficiencies and bottom line improvements that you can quickly achieve and sustain in your own business.
Full story...

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