Leading Edge Group

“The content of the certification program is very well presented and is very relevant to my area of work. It enables me to focus on 'real' projects as it is health oriented, whereas up until now Lean was very much centered around manufacturing processes”

Inventory & Systems Development Officer, Regional Materials Management Service, HSE - Dublin North East, Ireland
 

“The Leading Edge Group managed to coax the best out of the participants. I have encountered a few facilitators in various settings, but the Leading Edge Group facilitator is the most skilled person who it has been my pleasure to encounter. He has the requisite inter-personal skills that make a confrontation into a discussion, which then becomes a consensus. Considering our own history of working together, this is quite a feat.”

“At the end of the Value Stream Mapping event, we had achieved a win-win position - i.e. all agendas had been met despite the original outlines appearing to be quite disparate. In fact the LEG facilitator is a good role model for other facilitators. I will look forward to any event hosted by the Leading Edge Group in the future.”

Technical Support Services Officer, National Health Service, Scotland
 

“We have found the Lean Healthcare techniques as practiced by Leading Edge Group consultants an excellent way to disassemble, challenge and rebuild the complex processes involved in the collection of blood and platelets from voluntary donors. We believe the changes being introduced will enhance the donor experience, reduce donor waiting times while providing a more fulfilling and rewarding work environment for employees”

Director of Operations, Irish Blood Transfusion Service, Dublin, Ireland
 

“The on-line course had enhanced the skills of my staff in their knowledge on Lean. The course provided a comprehensive synopsis of Lean thinking and its application to healthcare was invaluable, especially the case histories. The assignments allowed us to initiate Lean projects within our organization with the support of extraordinary industry experts. A very rewarding and engaging experience for the learner and the organization!”

Workflow Improvement Manager, Vancouver Coastal Health, Vancouver, Canada
 

“Interior Health has put a number of staff through the Leading Edge Lean Healthcare Greenbelt program. Our participants have found the content to be relevant to the healthcare environment and the on-line component allows our staff to become certified on their own timelines. Lean is not something you can learn from a book and this programs ‘project’ based curriculum allows participants to apply the theory to relevant projects within their portfolio immediately.”

“As Lean ‘students’ our schedules and priorities change daily and Leading Edge’s flexibility in deadlines and delivery has been crucial to our continued involvement in this learning opportunity. This Lean Healthcare Greenbelt program is an excellent start to any Lean journey”

Leader, Lean Transformation Fund Project, Interior Health, Kelowna, British Columbia, Canada
 

“Completing the Lean Healthcare Green Belt was an excellent adjunct to my Lean Team experiences in the Lab at Red Deer Regional Hospital Centre. The on-line modular course offered by the Leading Edge Group was user friendly, comprehensive and covered all aspects of Lean principles and tools to bolster my knowledge of Lean.”

“The workbook was a great reference tool and rich with useful web links and case studies. Creating and then executing my own course assignment was a practical way to apply Lean to our Department of Nutrition and Food Services. The ongoing e-mail dialogue with Lean experts over the 4 months of completing the course was timely and enhanced my understanding of Lean. I am very glad that I was able to take this course.”

Senior Regional Manager, Site Operations, Nutrition and Food Services, David Thomson Health Region, British Columbia, Canada
 

“Personally, I believe the incorporation of a project for attaining certification is of tremendous benefit as it has allowed me to not only apply principles in practice, but also concrete the program’s teachings by introducing Lean Thinking to my colleagues. The education provided through your program and the subsequent addition of value created through the project has not only benefited the practice, but has also provided a new level of depth to my professional development. I look forward to exploring new avenues to utilize Lean Thinking and hopefully, participate in training for a Lean Black Belt in the near future.”

Consultant-Healthcare Strategy, Navigant Consulting Inc., Chicago, USA
 

“I personally would like to thank you for your great support and for your responsiveness. Your Lean healthcare Green Belt is an outstanding program and I very much benefit from it on a daily basis. You and your team have done an amazing job, taking out the mystic of Lean and Six Sigma and also the complexity. You managed to convey the Lean Thinking and tools in an easy and understandable way. It has also helped me to be a better facilitator and communicator, a better trouble-shooter, a better project manager/coordinator and a better co-worker”

Process Design Coordinator, Center for Healthcare Improvement, PeaceHealth, Oregan, USA
 

“I searched for suitable training in lean thinking for several months. I needed a program that provided adequate exposure to the theory and tools of lean management. The ability to engage in a sustained learning project was most important for me.”

“The Lean Healthcare Certification course handbook and materials provided links to other materials of value. The availability of mentoring via email provided the consultation to implement a lean project. We anticipate that the improvements we implemented using Lean Healthcare Services tools and mentoring will result in an improved efficiency of our local VA Mental Health Clinic by as much as 30%. The Lean Healthcare Certification has provided me with the tools and experience to continue the pursuit of excellence. I have recommended this program to others interested in a practical, sustained and excellent exposure to lean healthcare management”

Associate Professor, University of Arkansas for Medical Science, Department of Psychiatry, Arkansas, USA