|
|
Level
2 Course topic list:
Best Practice Procurement: Topics include: the
changing role of procurement, developing a procurement strategy,
segmenting expenditure, outsourcing, operating a successful
tendering program, negotiations, total cost of acquisition,
finding and developing high quality people, the establishment
of a competency framework, dealing with multi-site operations,
budgets for procurement, benefits vs. savings, the supplier
management process, assessment vs. certification, identifying
key competencies, making partnerships work, establishing a
supplier development program, supplier profiling, benchmarking
and identifying key performance indicators.
Lean Enterprise: Topics include the background and
evolution of lean manufacturing, the lean enterprise and lean
production systems, characteristics of a lean value stream,
tools and terminology, the key principles of lean thinking
(7 wastes, value stream mapping, takt time, muda), cell design
and scheduling, flow, pull, 5S, perfection, the supply chain
and lean, accounting systems in the lean environment, and
creating the lean supply chain. A case study relevant to Apple
will be given during the workshop.
Statistical Process Control: SPC monitors performance
and trends. Most importantly, it highlights when a process
in close to exceeding its specification limits and indicates
when action must be taken to bring the process back into control.
Involving operator makes the application of SPC more effective,
ensuring accuracy, precision and stability of your manufacturing
process. This workshop eliminates confusion in the understanding
and operation of SPC through demonstrations and practical
exercises.
JIT for Operators: This workshop introduces equipment
operators, assembly workers, and other frontline employees
to basic JIT concepts and techniques. It is designed as an
orientation to prepare your employees for JIT. It gives operators
the necessary education, enables them to participate, and
share their experiences and ideas more effectively.
Cellular Manufacturing: Cellular manufacturing involves
rearranging traditional operation-based factory layouts into
process-based cells that promote a smooth production flow
by cutting waste. This workshop introduces production teams
to basic cellular manufacturing and teamwork concepts and
orients them for participating in the design of a new production
cell.
5S for Operators: ‘The Visual Workplace’
is recognized as a key lean manufacturing initiative. Numerous
companies have begun a 5S initiative (sort, set in order,
shine, standardise, sustain). This workshop supports continuous
improvement efforts, preparing workers to participate by developing
a common language and understanding.
Mistake-Proofing for Operators: This workshop begins
the education process by establishing the foundation to reach
its goal: placing powerful and proven improvement tools such
as zero quality control (ZQC) and mistake-proofing in the
hands of the company’s entire workforce. The ZQC system
is a mistake-proofing approach that prevents defects by monitoring
process conditions at the source and corrects errors that
would cause defects.
Single Minute Exchange of Die (SMED): This workshop
begins the education process to teach front-line employees
the techniques and approaches that turn hours of changeover
time into minutes, even seconds. The SMED approach is a simple
and universal approach. It works in companies all over the
world. Although it was first used in manufacturing with dies,
the basic principles of SMED have been used to reduce set-up
and turnaround times in all types of manufacturing, assembly
and even service industries.
Process Mapping & Core Improvement Tools for Six Sigma:
Topics include: background and evolution of six sigma, key
terminology and statistical thinking, process mapping ad measuring,
key quality tools (histogram, check-sheet, Pareto diagram,
cause and effect, trend chart, scatter diagram, flowchart,
affinity diagram, failure mode and effect analysis (FMEA),
brainstorming), data integrity and statistical process control,
measurement systems evaluation and design of experiments,
six sigma as a company initiative.
Value-Stream Mapping: Topics include: a brief overview
of lean principles, useful lean tools and terminology, characteristics
of a lean value stream, what is value stream mapping? mapping
icons, the current and future state maps, the value stream
action plan. A case study relevant to Apple will be given.
Key Performance Indicators & Service Level Agreements
(SLAs): Topics include: incorporating the use of SLAs
into your business strategy, internal roles and responsibilities,
monitoring SLAs, building KPIs into SLAs, the balanced scorecard,
and ensuring internal and external buy-in.
4th Party Logistics (4PL): Topics include: definition
of 4PL, evolution of supply chain outsourcing, 3PL vs 4PL,
development of 4PL solutions, key distinctions of 4PL, 4PL
supply chain value proposition and the configuration of 4PL
relationships.
Advanced Negotiation Skills: Topics include: review
of skills, power of preparation, simple and complex negotiations,
multi-party deals, source of conflict, power and tactics,
cultural differences, negotiation in an international environment.
Customer Relationship Management (CRM): Topics include:
the bottom line benefits of CRM, the six steps of the customer
experience, CRM transformation process, business matrix to
support CRM, transformation of customer interactions, and
measuring the success of CRM initiatives.
E-Procurement: Topics include: the new procurement
environment, the transition to e-procurement, current technical
capabilities including requisitioning, audit transmission,
electronic quote responses, electronic bidding and portals,
risk management, levering existing suppliers, and measuring
the benefits and total cost of acquisition.
Outsourcing Logistics Providers: Topics include: benefits
of outsourcing, assessing the relevance, scope and proper
timing of outsourcing, role of outsourcing in overall supply
chain operations, impact of internal and external cultural
factors, the selection and monitoring of outsourcing partners
and requirements for mutual trust. |
 |
|
