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Part
1: Strategic Supply Chain Workshop
This workshop is designed for professionals working within
your supply chain – internally and externally - (operations,
planning, manufacturing, procurement, warehousing and distribution,
customer service, reverse logistics and outsource partners)
and key support staff that interact with the supply chain
(e.g. Finance, Engineering and IT).
Methodology
Our workshop involves active participation over a two-day
in-house program. One of our senior training facilitators
will spend a day within Apple understanding the key business
issues, work practises and objectives and what is driving
competitive advantages within the supply chain for Apple EMEA.
The review will be undertaken through a series of one on one
discussions with our facilitator and functional representatives
ensuring that the workshop delivery is focused on the practical
issues for Apple. Best practise case studies and latest academia
thinking will be incorporated with the objective of delivering
a framework for Apple to implement improvement programs that
deliver quantifiable results within the Supply Chain. The
workshop will be interactive and hands-on learning. Business
specific examples will be used whilst ensuring discussion
and the opportunity to explore the benefits to Apple’s
business processes and overall Supply Chain optimisation.
The Strategic Workshop is delivered by two of our most senior
training consultants – Dermot Carey and Gwen Wight. Dermot
has a Doctorate in Supply Chain Management from Nottingham
University as well as 30 years practical experience within
global supply chain organisations such as Esso, British Airways,
Compaq, UK and Ireland Government Departments and AirMotive.
Gwen has been directly responsible for creating and implementing
‘best in breed’ supply chain operations centres
supporting EMEA demand in companies such as Maxtor, AT&T,
Compaq Computers and Novell.
Programme Outline
The course can involve the following areas (final course content
will be determined once the trainer/facilitator has completed
a one-day assessment and observation):
- Supply chain definition, elements, and
cost drivers in the supply chain
- Supply ‘Change’ Management
- Organisation and structures; internal
and external and responsibilities within the supply chain
- Strategic lead time management –
using lead times to react to market forces
- Total cost analysis – ‘ cost
to serve’, cash to cash cycle, ABC, direct product
costing
- Creating ‘exceptional’ customer
value through the supply chain
- Alliances and partnerships – developing
collaborative relationships with key customers
- Supply chain alignment - supply chain
versus supply chain – leveraging the combined capabilities
of supply chain partners
- Best practice techniques (lean and agile
manufacturing, one-piece flow, fourth party logistics
(4PL), collaborative freight management (CFM))
- Introduction of an integrated supply
chain business model embracing the supply chain activities
of plan, source, make, deliver, and return
- Benchmarking and assessing your supply
chain performance (service level agreements, balanced
scorecards, cash to cash cycle time, key performance indicators)
There will be a strong emphasis on developing
key business metrics required to ensure Apple can measure
key activities driving the extended supply chain related to
the desired outcomes from the awareness and education program
in supply chain. Case studies and best practices will be included/
examined during the workshop. |
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